
What is Doorstep Banking?
Under the scheme, banks were permitted to offer doorstep services such as pick up of cash/instruments, delivery of cash against cheques received at the counter and delivery of demand drafts to corporates/Government departments/ PSUS and pick up of cash/ instruments and delivery of demand drafts to individual customers. In May 2007, banks were also permitted to offer delivery of cash to individuals. Further, the delivery of cash/draft to individuals/ corporates/Government departments/ PSUs was permitted against requests received through any secured convenient channels, subject to the banks adopting technology and security standards and procedures laid down by the Reserve Bank.